Privacy Policy

This Privacy Policy governs the manner in which DOCPATH SYSTEM LLC ("we," "our," or "the Company") collects, uses, maintains, and discloses information collected from users ("you" or "User") of the docpathsystem.com website and our document management consultancy services.

1. Information Collection Protocol

1.1 Personal Identification Information

We may collect personal identification information in the following ways:

• Contact Forms: When you submit audit requests, contact forms, or service inquiries
• Service Engagement: During client onboarding and service delivery processes
• Communications: Through email, telephone, or other direct correspondence
• Documentation: As required for service delivery and contractual obligations

1.2 Types of Information Collected

This may include, but is not limited to:

• Name, job title, and organizational affiliation
• Contact information (email address, phone number, business address)
• Company information and organizational structure details
• Document management system specifications and requirements
• Service preferences and communication history

1.3 Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our website, including:

• Browser type and technical specifications
• Device information and operating system
• Internet service provider and connection details
• Website usage patterns and analytics data

2. Information Usage Framework

2.1 Primary Service Purposes

We collect and use personal information for the following purposes:

• Service Delivery: To provide document management consultancy services
• Client Communication: To respond to inquiries and service requests
• System Analysis: To conduct document infrastructure assessments
• Implementation Support: To deliver protocol implementation services
• Contractual Compliance: To fulfill service agreements and obligations

2.2 Business Operations

• Improving our services and customer experience
• Sending periodic emails regarding service updates or relevant information
• Processing service requests and managing client relationships
• Internal record keeping and administrative purposes

3. Information Protection Protocol

3.1 Security Measures

We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored in our systems.

3.2 Confidentiality Standards

All DOCPATH SYSTEM consultants and employees operate under strict confidentiality agreements. Client information is handled according to the following protocols:

• Encrypted communication channels for sensitive information
• Access-limited storage systems with authentication requirements
• Regular security audits and vulnerability assessments
• Secure data disposal procedures for obsolete information

3.3 Client Document Security

As document management specialists, we apply enhanced security measures to all client documentation and system information, treating your document infrastructure data with the same protection standards we recommend for your organization.

4. Information Sharing Restrictions

4.1 Non-Disclosure Policy

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.

4.2 Permitted Disclosures

We may disclose personal information in the following circumstances:

• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent for specific purposes
• To trusted third-party service providers who assist in our operations

4.3 Third-Party Service Providers

We may use third-party service providers to help us operate our business and administer activities on our behalf, such as email delivery or customer service. These parties are granted access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

5. Data Retention Policy

5.1 Retention Periods

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5.2 Data Disposal

Upon expiration of the retention period or at your request, we will securely delete or anonymize your personal information in accordance with our data disposal protocols.

6. Your Rights and Controls

6.1 Access and Correction

You have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing your personal information
• Request transfer of your personal information to another party

6.2 Communication Preferences

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us directly.

7. International Data Transfers

As a US-based consultancy serving international clients, we may transfer, store, and process your information in countries other than your own. We implement appropriate safeguards to ensure your personal information remains protected according to this Privacy Policy when transferred internationally.

8. Cookies and Tracking Technologies

Our website may use "cookies" to enhance User experience. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

10. Policy Updates

DOCPATH SYSTEM LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

11. Governing Law

This Privacy Policy shall be governed and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law provisions.